Send Your Nameplate for a Mounting Review

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Use this form when you are replacing an installed gearbox and can photograph its nameplate. A clear set of site evidence lets HaoRan Transmission review the installation interface before a quotation is prepared. The review confirms mounting dimensions; it is not a direct-replacement promise. If there is no installed unit to photograph — a new drive, or a nameplate that is missing or unreadable — use the contact page instead and describe the application.

Send your nameplate

Use the form below to send the nameplate evidence and any installation details you already have.

Only a work email and photo upload are mandatory





    What the review needs

    • Nameplate photo — take a clear, straight-on image of the installed gearbox or geared motor nameplate.
    • Installation-site photo — the drive, driven machine and surrounding connection points in one view.
    • Driven-equipment name — name the conveyor, mixer, pump, kiln, packaging machine or other equipment that the drive operates.
    • Available installation space — describe the room around the mounting faces, shaft and motor in the message box: clearances, obstructions, and whether the motor can sit in a different position.

    The nameplate photo is required; the review starts from what is printed on it. The other three items are optional — send what you have, say what is missing, and the technical review will name the next drawing, measurement or operating detail needed before quotation.

    Short form, focused evidence

    Only two fields are mandatory:

    1. Work email — where we can return the review questions and quotation-stage information.
    2. Photo upload — one file only. Upload the nameplate photo, or combine the nameplate and installation-site photos into a single PDF. Accepted: JPG, PNG, WEBP, PDF, up to 10 MB. Describe the installation site in the message box; we will ask for any further photos or a drawing in our reply.

    The driven-equipment name, available installation space and application notes are optional fields. They reduce follow-up questions, but they do not prevent you from starting the review.

    What you get back

    We reply within one business day.

    And you get a specific answer, not a generic quotation: either a confirmed gearbox family and mounting interface recommendation, or a named list of the exact photos, drawings or measurements still required to complete the review.

    How to Photograph a Gearbox for a Replacement Review

    A clear nameplate identifies useful product information. Installation photographs show how that product connects to the machine. Together, they help explain the replacement requirement more accurately than a model name or a close-up of the housing alone.

    Collect the views you can obtain safely. If a detail cannot be seen, say so rather than moving equipment or removing a guard to complete the photo set.

    1. Make the complete nameplate readable

    Take a straight-on photograph of the installed gearbox or geared-motor nameplate. Keep the plate edges in the picture and check that reflections or shadows have not hidden the markings.

    Open the image before submitting it. If the lettering becomes unreadable when enlarged, try another safe angle or improve the lighting. A clear original photograph is more useful than a low-resolution screenshot. If you also type a model designation into the message, keep the photograph so the original marking remains available for review.

    When the nameplate is missing or unreadable, use the contact page and describe the machine. Do not guess the missing designation in order to use a nameplate-based enquiry route.

    2. Show the drive within the installation

    Take a wider view showing the motor, gearbox and driven machine together where possible. Include the surrounding connection points and explain what equipment the drive operates.

    Show the room around the assembly. An obstruction beside the output shaft, a nearby frame or limited space above the motor can matter to an installation review. Describe any important feature that does not appear clearly in the photograph.

    If several views are needed to explain the arrangement, keep them labelled by what they show. The aim is to connect each close-up to its location on the machine.

    3. Identify the shaft connection and mounting position

    Photograph visible output connections, mounting faces and base or flange arrangements from a safe position. Include a view that makes the installation orientation clear.

    Do not remove guards, approach moving components or dismantle the drive just to obtain a photograph. If the connection is concealed, identify the missing view in the message and provide an existing drawing if one is available.

    A photograph can show an arrangement, but it does not confirm exact shaft dimensions, flange geometry or mounting-hole positions. Include known measurements or drawings with their source. Leave dimensions unknown when they have not been reliably established.

    4. Add the operating context

    Name the driven equipment and explain why the replacement is being considered. State whether the machine has changed and describe any recurring symptom or failure condition.

    Also describe the available installation space: clearances, obstructions and whether the motor can occupy a different position. You can begin with the evidence available to you and identify what is still missing.

    For a fuller operating-information checklist, see the gearbox enquiry guide. The photographs and the machine description should support the same enquiry.

    5. Prepare the file for the existing form

    The form on this page accepts one upload. Use the nameplate photograph, or combine the nameplate and installation views into one PDF. The current accepted formats are JPG, PNG, WEBP and PDF, with a maximum file size of 10 MB.

    A work email and photo upload are required. The other application details are optional; use the message box to describe the installation and identify additional information you have available.

    Check the assembled file before sending it. The nameplate should remain readable, each installation view should be identifiable and the message should explain any missing evidence. Then use the form on this page to send your nameplate for review.

    Before you submit

    Please avoid sending only a product name or a low-resolution screenshot. A designation can help identify a family, but it cannot establish flange geometry, shaft dimensions, housing orientation, mounting surface or clearance around the installed drive. A review based on the actual installation evidence protects both the buyer and the supplied assembly from an avoidable interface mismatch.

    READY FOR A TECHNICAL REVIEW?

    Send your nameplate, get a mounting review within one business day.

    Start the review

    Or message us directly